Company operations, under control.

    One assistant that carries your team's requests through to completed work — across the tools, channels, and systems you already use.

    Take the guided tour
    # expenses4 members · Finance
    Live
    M
    Marcus9:41
    Can you file this receipt for reimbursement?
    receipt_nobu_mar14.jpg
    Image · 412 KB
    Message #expenses
    BI⟨⟩@↵ Send
    Reimbursement EXP-44107·Reading the receiptSaved to your records
    Autoplay
    Same assistant, wherever your team already talks.Live preview · Autoplay
    §01 — The operational layer

    One surface between what people ask and what systems need to do.

    Pincera is not a general-purpose chat tool. It interprets the request, starts the right step, and carries the work to completion. Employees ask on the channels they already use; each step runs in the right system and goes on the record.

    • Not answers — completed work
    • One operational layer across systems, channels, and functions
    • Every step routed, executed, and recorded
    Pincera · Operational surfacePRODAcme · all tenants
    1. “Take 3 days off next week.”Maria Chen · People
      Leave approvedHR record · Aug 12–14
    2. “Reimburse $384 from dinner last Thursday.”Marcus Whyte · Finance
      Reimbursement filedERP · WD-44107
    3. “Why is INV-9210 stuck?”Elena Costa · Procurement
      AP follow-up sentSLA restored · 09:41
    4. “Start onboarding for Jin next Monday.”Priya Shah · People
      Tasks provisionedAccess queued · IT
    5. “Escalate PROD-9812.”Dan Ortiz · Engineering
      Ticket prioritizedOn-call paged · SEV-2
    6. “Order 12 laptops for Q3.”Sophie Laurent · IT
      PR created · approvers routedERP · PR-88213
    One surface. Many channels.Delivered throughSlack · Microsoft Teams · WhatsApp · Web
    §02 — Native import

    Bring in the BPM projects you already run.

    Pincera imports supported projects from eBA Workflow Studio and CSP Synergy, preserves their structure, and turns them into conversation-driven operational experiences you configure and publish.

    No rebuild. No extra deployment. Configure and publish from there.

    BPM projects in your workspace

    Leave Application

    eBA Workflow Studio
    FormValidationsApproversTasksOutcomes

    Expense Reimbursement

    eBA Workflow Studio
    FormValidationsApproversTasksOutcomes

    Employee Onboarding

    CSP Synergy Low-Code Platform
    FormValidationsApproversTasksOutcomes
    FormValidationsApproversTasksOutcomes
    Pincera reads project structure
    Operational experiences, ready to configure

    Leave request

    Ready
    • Request time off
    • Check leave balance
    • Review vacation policy
    • Track approval status
    Slack · Teams · WhatsApp · Web

    Reimbursement request

    Ready
    • File a receipt
    • Check expense policy
    • Submit reimbursement
    • Track payout status
    Slack · Teams · Web

    Onboarding kickoff

    Ready
    • Collect starter details
    • Assign onboarding tasks
    • Provision app access
    • Track completion
    Slack · Teams · Web
    Imported as-isConfigurableChannel-readyReady to publish
    §03 — Studio

    Shape how your business moves.

    A visual canvas for routing requests, approvals, policies, tools, and outcomes. Admins configure what each conversational experience can and cannot do — without writing code.

    • Route requests and approvals
    • Tune policies, thresholds, and tools
    • Every change versioned and auditable
    PINCERA STUDIOAcme HoldingsFlowsReimburse expense
    DRAFT · SAVED 2M AGOPUBLISH →
    approvedif deniedREQUESTReimburse expenseSlack · #expensesRULEAmount > $250Expense policyAPPROVALManager approval4h SLAACTIONCreate draft in WorkdayOn approveRECORDSeal to audit recordSignedIF DENIEDNotify requesterRecord decisionSELECTED
    SCHEMA VALID3 GOVERNANCE CHECKS PASSRUNS ON SLACK · TEAMS · WHATSAPP · WEBv3.2 · LAST RUN 9:41 AM
    Studio · Canvas viewRequest · Rule · Approval · Action · Record
    §04 — Intelligence Layer

    Company-native intelligence. Learns how your business actually works.

    Pincera adapts to how your business actually runs — the phrases your teams use, the approvals you've set, the outcomes that matter. Its intelligence layer composes these into a company-native understanding that grows sharper with every approved workflow.

    • Sharper with every approved request, correction, and outcome
    • Every adaptation visible, reviewable, and under your control
    Intelligence Layer

    Pincera Intelligence Layer

    Company-native intelligence
    Company Language
    Calibrated to internal terminology
    Process Context
    Aligned to live workflows
    Decision Signals
    Tuned to real operating patterns
    Role Alignment
    Scoped by role and permissions
    Execution Intelligence
    Improves with approved outcomes
    §05 — Channels & integrations

    Every system your business depends on. Inside one conversation.

    Employees stay where they work. Pincera turns a message in Slack, Teams, or WhatsApp into a governed action across the systems that run your business — HR, finance, IT, workflows, and your internal tools.

    Live channels
    • Slack
    • Microsoft Teams
    • WhatsApp
    • Web

    Same rules, same governance, every channel.

    Connected systems

    • HR Platforms

      Workday · BambooHR · SAP SuccessFactors

    • Finance Platforms

      NetSuite · SAP · Oracle

    • IT & Support

      ServiceNow · Zendesk

    • Messaging Channels

      Slack · Microsoft Teams · WhatsApp · Web Chat

    • Workflow Platforms

      CSP Synergy Low-code Platform · eBA Workflow Studio · Mendix

    • APIs & Internal Systems

      REST APIs · Custom Services

    Messaging channels are available natively. Systems shown are examples of platforms Pincera can connect with through their APIs. All trademarks are the property of their respective owners.

    §06 — Publishing

    Controlled by design. Released on your terms.

    Operations stay in control. Every change is reviewed before release, verified in a safe test environment, and rolled out to the teams you choose — at the pace you set.

    • 01
      Approval before release

      Nothing goes live until the right people sign off. Every workflow carries an owner and approvers — all tracked, all reversible.

    • 02
      Test before production

      Changes run in a safe test environment first. Only what's verified moves to production — never by accident.

    • 03
      Gradual rollout, team by team

      Release to a pilot team, expand when you're ready, and pause or roll back at any time. Your pace, your audiences, your control.

    Release readiness
    Approved
    Reimburse expense
    Approval

    All approvers signed off

    Test environment

    Verified and ready

    Rollout

    Gradual release to Finance team

    Audience

    Scoped to Finance. Contractors excluded.

    Every change reviewed, tracked, and reversible.
    §07 — Deployment & trust

    Runs where your business runs. Governance built in.

    Your systems stay where they are. Pincera runs under your policies, approvals, and boundaries — without slowing anyone down.

    i.
    In the cloud

    For the cloud apps your business already runs — HR, finance, CRM, service desk. Pincera connects directly, without adding surfaces for your team to manage.

    —Isolated per customer
    —Fully auditable
    —Secure by default
    ii.
    Behind the firewall

    For the systems that never leave your network. A dedicated deployment inside your own environment — your infrastructure, your rules, your data.

    —Your network stays closed
    —Your data stays with you
    —Your rules, not ours
    Design-partner access

    Built to run real operations.

    Teams use Pincera to turn high-volume requests into governed, completed work. Access is by application; from the first workflow forward, you work directly with the product team.

    Talk to the team
    Design-partner engagements · Hands-on onboarding · Direct to the product team