Accessibility
Pincera is used by enterprise teams of different sizes, roles, and abilities. We want the Service to be usable by everyone on those teams, and we treat accessibility as part of how the product is built — not a later consideration.
Standards we design to
We design and test Pincera with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as our reference. This covers perceivable, operable, understandable, and robust criteria — including keyboard navigation, color contrast, focus management, and support for screen readers and other assistive technologies.
Ongoing work
Accessibility is not a one-time project. We review accessibility during product design, test against these standards as part of our development process, and address issues as they are identified. Some parts of Pincera are built faster than others; where a specific feature does not yet meet our bar, we work to close the gap.
Assistive technology support
Pincera is intended to work with modern assistive technologies, including screen readers on major desktop operating systems, OS-level magnification, and keyboard-only navigation. If you encounter a specific scenario where an assistive technology does not work as expected, we want to hear about it.
Feedback and support
If you experience a barrier using Pincera, or have suggestions for improvement, please contact us at info@nacsoftech.com. Include a description of the issue, the page or feature involved, and the assistive technology or browser you are using, if applicable. We will acknowledge your message and work with you on a path forward.
Enterprise customers
Customers can also reach out through their account contact to discuss specific accessibility requirements in the context of their deployment.
Third-party content
Parts of the Pincera experience may link to or embed third-party services. Accessibility of those services is the responsibility of their respective providers, though we aim to integrate with them in a way that respects accessibility standards.
Changes
We update this statement as our accessibility work evolves. The “Last updated” date at the top reflects the most recent version.